Shipping Policy
At Lockboxxx, we are committed to delivering your order quickly, discreetly, and safely. Below is an overview of our shipping policies:
1. Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has been shipped. Please note that delays may occur during peak times or due to unforeseen circumstances.
2. Shipping Rates and Options
We offer various shipping options depending on your location. Shipping costs are calculated at checkout and depend on the destination, shipping method, and order weight.
- Standard Shipping: Estimated delivery time is 3-7 business days.
- Expedited Shipping: Faster delivery options are available for an additional fee.
- International Shipping: Delivery times vary depending on the destination country.
3. Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, unmarked packaging, without any logos or labels that indicate the contents inside. The return address on the package will also be neutral.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or through the carrier’s website to stay updated on your delivery status.
5. International Shipping
We ship internationally to many countries. Please note that international orders may be subject to customs, duties, or other import taxes. These fees are the responsibility of the customer. Delivery times for international shipments can vary depending on customs clearance and the destination country.
6. Lost or Damaged Packages
While we do our best to ensure a smooth delivery process, we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package arrives damaged, please contact us within 7 days with photos of the damage, and we will assist you in resolving the issue.
7. Shipping Restrictions
Some products may be restricted from being shipped to certain locations due to local laws or regulations. In such cases, we will notify you and provide alternative options if possible.
8. Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order has been shipped. Once the order has been processed or dispatched, changes cannot be made.
Thank you for shopping with Lockboxxx. If you have any additional questions regarding shipping, feel free to contact us at support@lockboxxx.com.